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FAQs

Have a particular question you want to ask? At Bowker Creek Dental, we’re here to guide you every step of the way. There’s no such thing as a stupid question when it comes to your health. Check out the answers to some of our patients’ frequently asked questions below. If there’s something on your mind that isn’t mentioned here, please get in touch for more information.

FAQ: FAQ

Are you currently accepting new patients?

Unfortunately, we've had to make the difficult decision to restrict the number of new patients coming into the practice.

At this time we are only able to accommodate new patients that have a household family member currently within the practice. We sincerely apologize for this but hope to be able to invite new faces to the practice soon!


For the most updated information on the status of our new patient policy you can reach us at 250-595-5203, or click here to contact us by email.

What is your new patient procedure?

All new patients will be asked to fill out a Health History form before their first appointment so we can best serve you and your needs. It's always important to fill out the form honestly and to the best of your ability.

What ages of patients do you cater to?

We are a family practice! We treat people of all ages.

Where can I park? Is the office wheelchair accessible?

Pay parking is provided at $1.50/hour in the building parking lot, located off of Foul Bay Rd when traveling southbound. Alternatively, free parking for two hours is available along Foul Bay Rd when traveling northbound.

Our office is wheelchair accessible! If you require a specific kind of wheelchair access, please don't hesitate to contact us, and we'll do what we can to accommodate you!

What methods of Payment do you accept?

We accept Visa, MasterCard, Debit, and Cheques. Payment plans are also available if arrangements are made in advance of treatment. We are not accepting cash or e-transfers at this time, and we apologize for any inconvenience.

Will you accept my dental insurance?

We accept assignment (direct payment) from most dental plans unless otherwise stipulated by your insurance provider. For more detailed information as to which plans our office accepts, please contact us!

What causes Cavities in teeth?

Cavities occur when plaque, the sticky substance that forms on teeth, combines with the sugars and/or starches of the foods and drinks that we consume. This combination produces acids that attack tooth enamel. The best way to prevent tooth decay is by brushing twice a day and flossing daily.  Frequent snacking, sticky foods, and consuming food and drink high in sugar content all contribute to the formation of cavities.

How often should I see the dentist for an exam and cleaning?

Most children and adults should see their dentist for a regular cleaning and exam every six months.  People at a greater risk for oral diseases should have dental exams more than twice a year.  Tobacco and alcohol use, diabetes, pregnancy, periodontal and gum disease, poor oral hygiene and certain medical conditions are some of the many factors that your dentist takes into consideration when deciding how often you need your dental cleaning and check-ups.

Going to your regular check-ups will help to keep your gums and teeth healthy as well as detect any early problems such as gum disease, and cavities. The best way to maintain good oral health is to visit your dentist on a regular basis.

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